Child and Family Service
  • Hilo, HI, USA
  • Hourly
  • Part Time

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children.  CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.


Strengthening families and fostering the healthy development of children.


Healthy, thriving individuals and families building strong, multi-cultural communities across generations.


HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!


Under the supervision of the Clinical Supervisor, the EAP Counselor IV is responsible for providing short-term counseling to employees and household members of contracted EAP companies in person and via telehealth. Counseling services includes assessment; formulation of action plan/goals; short-term, solution-focused counseling; referrals; case management; resources and follow-up. Direct communication with employer representatives is also required. May also provide direct service to EAP contracted companies, which includes workplace training, orientation sessions, open enrollment events, benefits fairs and management consultation.


  • Masters' Degree from a school accredited by a recognized accrediting agency. Requires knowledge of an advanced type.

Other (Specify): Professional License (LCSW, MFT, MHC, PH.D. or equivalent) required or obtainable within a year. May be required to obtain CISM and SAP certification and become FEI approved, if eligible.


Over two years, up to and including four years.

Other (Specify): Knowledge of EAP and organization and management development. Experience as a direct service provider.


  • Experience with Employee Assistance Programs preferred.
  • Experience in providing chemical dependency assessment and certifiable by the State of Hawaii as a Substance Abuse Counselor.
  • Eligible as a SAP preferred.
  • Experience in providing training and consultation to management, including knowledge of organizational development and labor relations also preferred.
  • Able to work in a fast-paced environment, handle multiple tasks, work under moderate to high levels of stress, adapt well to change, have and use good people skills and the ability to work independently.
  • May require driving throughout the island and interisland travel.


  • This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island.
  • Verification of licensure/certification will be required at time of appointment/hire, and continued employment is contingent on maintaining licensure/certification.
  • This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
  • Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job.
  • Continued employment in this position is contingent on successful completion of First Aid classes.
Child and Family Service
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