Child and Family Service
  • Ewa Beach, HI, USA
  • Full Time

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children.  CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.


Strengthening families and fostering the healthy development of children.


Healthy, thriving individuals and families building strong, multi-cultural communities across generations.


Integrity, Quality Client Service, Employee Excellence, Teamwork and Communication

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 14 Paid Holidays in a Year (15 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!


Under general supervision of the Human Resources Director or assigned delegate performs varied and responsible work by way of technical, clerical, and administrative means involving all internal and external HR matters. Provides support in planning, organizing, and carrying out various HR initiatives, goals, objectives and projects. Works closely with other members of the HR team to support the overall mission of CFS. Responsibilities include but are not limited to, maintaining and managing employee records; conducts and coordinates employee background and reference checks; manages employee certifications and credentialing data and records; compiles data for reporting and auditing purposes, such as monthly compliance reports, compliance audits, etc.; manages office operations, including maintain and processing vendor and employee payments; implementation of policies and procedures; assists with benefits open enrollment; maintains compliance with federal, state, and local laws and mandates; assists with inquiries from applicants, internal staff, external service providers, and the general public; supports updates to the employee handbook; assists in strategic planning; participates in administrative staff meetings; assists with employee recognition activities; support the HR Department in implementing programs to help improve the employee experience; handles special projects and prepares reports, presentation and other information as needed; and other duties as assigned.


  • High school plus additional training equal to 2 years of college, which requires knowledge of a specialized field or may lead to licensing (data processing, accounting, human services), or formalized apprenticeship program. For example, certified substance abuse counselor, bookkeeper, etc
  • Other (Specify): Bachelor's Degree in Business Administration, Business Management, or Human Resources preferred.


  • Over two years, up to and including four years
  • Other (Specify): Experience in office management and/or in human resources, to include but not limited to, accounts receivable and payable, recruitment, on-boarding, benefits, data reporting, certification/credentialing, and compliance. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities may be considered.


  • Working knowledge of computer technological applications as related to specific job functions. (i.e. MS Word, Excel, HR Systems)
  • Professional and customer service-oriented behavior; pleasant, tactful, and good verbal and written communication skills.
  • Knowledge of basic personnel functions and related Federal and State employment laws.
  • Ability to analyze and assess information objectively, resolve problems effectively, and develop solutions in accordance with policies, procedures, rules and employment laws.
  • Thorough and accurate recordkeeping and record review, with attention to detail.
  • Must be discreet and maintain confidentiality of the department, the organization, and all present and past employees.
  • Ability to work well in a diverse environment.
  • Strong work ethic and integrity.
  • Ability to deliver operational excellence by planning, organizing and owning work assignments from start to finish.
  • Ability to multi-task, meet deadlines, and be versatile work under pressure.
  • Ability to relate well to others; possesses empathy and humility in interactions within and outside of the organization.
  • Openness to learning, with the willingness and ability to learn quickly.
  • Ability to work well independently and in a team environment.


  • This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island.
  • This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.

Child and Family Service
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