Child and Family Service
  • Hilo, HI, USA
  • Hourly
  • Full Time

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children.  CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.


Strengthening families and fostering the healthy development of children.


Healthy, thriving individuals and families building strong, multi-cultural communities across generations.


HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!


Conducts intake and initiates all necessary forms required by the program/CFS to open case. Establish participant rapport and trust and provides empathetic encouragement and support to participants. Conducts initial assessment in collaboration with Clinical Specialist. In collaboration with family, Clinical Specialist, and CWS develops a family service plan focusing on child development goals and addressing reduction of stress as indicated in initial assessment. Administers child development screens and other appropriate assessments as identified. Maintains a list of collaborative contacts and community services pertinent to participant' needs. Develops a plan to energize participant to take action. Provides information and referral services to community resources and agencies. Provided participant transportation. Attends case conference with other disciplines or team members. Maintains participant confidentiality at all times. Participates in program staff meetings, meets with supervisor on a regular basis, and attends training and other staff development activities especially on topics related to cultural/ethnic diversity, child abuse and neglect and child development/behavior management. Maintains case recording, mileage logs, and other miscellaneous reports in a timely fashion. Lead Parent Educators mentor new Parent Educators and collaborates with them on cases when assistance/support is needed. Provides feedback and support to the Program Supervisor for training and supervision purposes. Flexible provision of services that accommodate the families' needs and adjust schedules to be available evenings and weekends.


  • High school or General Equivalency Diploma (GED).


  • Requires ability to understand and carry out assigned duties effectively.
  • Minimum of 4 years of work experience with child and/or parents. All staff must have experience in working with issues such as child abuse and neglect, domestic violence and substance abuse and must be willing to work with parents that may present safety issues.


  • Skills in collaborating with other disciplines and agency personnel; demonstrated interpersonal skills. Organized with good time management skills. Ability to complete extensive and detailed documentation requirements via electronic records and/or hard copy as necessary. Experience in family services and early childhood education preferred. Valid driver's license, current no-fault coverage and DAILY access to an insured vehicle. May require driving and transporting participants in personal vehicle throughout the island.


  • This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
  • This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
  • Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job.
  • Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
  • Continued employment in this position is contingent on successful completion of First Aid classes.
Child and Family Service
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